Park Policies

New Lenox Community Park District reserves the right to change program information at any time.

PROGRAM REQUIREMENTS

  •  Children must be the correct age by 9/1/21, unless otherwise specified. In order to provide your child with the best possible recreational and/or learning experience, all of our programs are planned according to the ages listed in our Program Guide.
  •  Although your child may turn the correct age during the session of a program, our age requirement date coincides with the school district’s date to assist with the fundamental growth of the child in the age-appropriate programs and therefore would not be eligible for registration.
  • Classes are for the registered child only, except for classes with an adult. Parents should not remain in the classroom or gymnasium after dropping off their child. This is in the child’s best interest, as continual interruptions tend to affect participants’ attention span and inhibit the establishment of peer relationships.
  • All children must be potty-trained unless they are attending a class where an adult stay with them or is otherwise stated in the class description. Diapers are not permitted in independent classes unless stated in the class description.
  • Please do not bring food to any class unless previously arranged.
  • For your child’s safety, all children enrolled in programs must be picked up from the specific door by their parent(s) or designated guardian. No child will be released from the building to anyone other than these individuals.
  • A mandatory sign-in and sign-out procedure for all participants is required for all Park District Programs. Children must be accompanied by an adult when escorted to the door.

PROGRAM INFORMATION ICONS

Throughout the Program Guide, you will recognize icons adjacent to programs. These icons are to assist you with additional information.

  • Programs that require a parent and child to attend are shown with this icon:  
  • The Park District runs programs for the community through a partnership with different businesses. They provide knowledgeable and background-checked instructors who will direct each program. Programs that are contracted are shown with this icon: 
  • Please note that for selected ticketed or special events as well as some ongoing programs, online registration is not available. Programs that do not allow online registration are shown with this icon:

REFUND POLICY

No refunds are given: (1) once a program begins unless a replacement is found; (2) on material fees unless we cancel a program; (3) on bus trips; or (4) for special events or one-day programs. A full refund is issued if we cancel a program or trip.

  • When a participant cancels out of a program, a full refund, less a $5 service charge (per program), will be granted. A $5 service charge will also be assessed on all program transfers. These requests will only be honored if the request is submitted three business days prior to the start of the program or activity.
  • All refunds less than $10 will be applied as a credit to the customer’s account.
  • Every effort will be made to process refunds within 30 days, but in some instances it may take longer.
  • New Lenox Community Park District reserves the right to change program details at any time.

CANCELLATION

Staff reserves the right to consolidate, postpone, reschedule or cancel any program due to changes in day, dates, times, instructor or insufficient enrollment. If program enrollment does not meet the minimum number of registrants, we try to cancel the program seven days prior to the start date or by the registration deadline.

For cancellations due to unforeseen circumstances (i.e., inclement weather, facility emergencies or scheduling conflicts), which are announced by Lincoln-Way District 210 or New Lenox School District 122 at facilities where Park District programs are scheduled, Park District programming will be cancelled as well. All attempts will be made to reschedule cancelled classes. However, the New Lenox Community Park District is sometimes unable to accommodate make-up classes and will not refund money in such instances.

PROGRAM BEHAVIOR POLICY

Participants are expected to exhibit appropriate behavior at all times. The following guidelines have been developed to help make Park District programs safe and enjoyable for all participants. Additional rules may be developed for particular program and athletic leagues as deemed necessary by staff.

  • Show respect to participants and staff and take direction from staff.
  • Refrain from using abusive or foul language or from causing bodily harm to self, other participants or staff.
  • Show respect to equipment, supplies and facilities. The New Lenox Community Park District reserves the right to terminate a party’s participation in a Park District program due to that party’s disruptive behavior or conduct.

PHOTO DISCLAIMER

Registrants and participants permit to the taking of photos and videos of themselves and their children during Park District activities for publication and use as the Park District deems necessary.

PROGRAM GUIDE DISTRIBUTION

To provide you the most up-to-date information, the Program Guides will be available online only at newlenoxparks.org. We continue to review guidelines to determine the best way to safely serve the community while fulfilling our mission of providing quality community life. A direct mailer will be sent out for each seasonal Program Guide with reminders regarding when the Program Guide will be available online as well as when registration begins. Please contact us at (815) 485-3584 if you do not receive your direct mailer or to be placed on the mailing list.

FOR YOUR SAFETY

A mandatory sign-in and sign-out procedure is required for all participants enrolled in any Park District program. Children must be accompanied by an adult when being escorted to and from class.

LIABILITY

The New Lenox Community Park District is unable to assume responsibility for injuries, accidents or loss of personal property occurring during programs or activities, in parks or facilities. Such insurance would make programs and user fees prohibitive. It is recommended that participants make provisions to provide this coverage through their family insurance program.

SCHOLARSHIP PROGRAM

If you are (1) a New Lenox resident and (2) cannot participate for financial reasons, you may be eligible for financial aid. Please contact the Park District’s Director of Recreation at (815) 485-3584 for an interview after completing the Financial Aid Application. All required documentation must be submitted with the completed application. Please note that the maximum household scholarship benefit is $1,000 per year.

MILITARY DISCOUNT

We are pleased to offer a military discount for those who qualify. Please contact 815.485.3584 for further information and details.

Military Discount Program-Requirements

  • Program Fees will be reduced by the following for all qualifying New Lenox Community Park District military residents/households
  • 50% for NLCPD military residents who are deployed (active combat or an emergency situation) and dependents*
  • 25% for NLCPD non-active military residents**
  • An application for the Military Fee Discount Program is mandatory (see attached application). An applicant must show a valid military ID card and drivers license. A copy will be attached to the application and kept on file for one year, after that time a new application must be filled out and approved. Click here for application.
  • An applicant will be able to register for programs at the discounted fee. If the application is denied, the discounted fee must be paid with-in three business days of being contacted. Applicants will be contacted within one (1) week of the application date if denied.
  • Discounts are to be granted for one (1) year increments only, with residents eligible for renewal of the waivers on an annual basis. The following guidelines will assist us in determining military eligibility discounts.
  • Active: White I.D. Card and Peach Dependent I.D. Card, 50% discount
  • Non-Active: Red, Blue, or Peach I.D. Card, 25% discount

Commemorative Tree and Bench Program

Are you looking for a special way in which to honor a loved one or to commemorate a Special Event? The New Lenox Community Park District’s Commemorative Tree and Bench Program is dedicated to the planting of a tree or placement of a bench in honor of a loved one, organization, or to celebrate your special occasion. There are a variety of trees that can be purchased and planted. Please keep in mind that trees may be purchased at any time, but are only planted in the spring and fall and benches would be installed weather permitting. Please note that these trees and/or benches may be placed within a park site or at our Sanctuary Golf course but restrictions do apply. Each commemorative donation will be designated with a plaque honoring your request. For further information, please call (815) 485-3584.